2x App Privacy Policy, Data Protection and Rights

Right to information

You can learn what information the 2x App stores, usually name, login history, device data, and account activity.

This is kept simple for Bangladesh users; requests coming from Dhaka, Chittagong, and Khulna are also handled under the same rules.

What information is typically kept

• Account profile and contact information
• Login time, device, and browser data
• Cookies, session, and preferred settings

To read more 2x App Guide There you will also find login and setup

Delete right

If you want to close your account, you can request data deletion; not all records are deleted at once, because some logs must be kept for security.

General requests are typically handled within 714 business days after identity is verified; profiles, support tickets, and old notes are reviewed separately.

What is checked

• Is identity verified
• Whether legal records need to be kept
• Whether there are open support cases

Opt-out and cookie control

Cookies are needed to keep session, language, and security; you can reduce tracking cookies in browser settings.

However, in some parts sign-in, page load, and preference settings may not work properly; many users on mobile data opt for lighter cookie settings.

Why cookies are

• Keeps session
• Remembers language
• Helps with fast loading

Non-discriminatory

Even when exercising rights, there is no undue impact on the account; if you request data deletion, or reduce cookies, the core service remains the same.

The support team also speaks the same way; users of bKash, Nagad, Rocket are treated the same; no different behavior.

What doesn't change

• Login access
• Account security
• Support response style

Identity verification

Requests are checked for identity first to prevent data going to the wrong hands, and your account remains secure.

Usually verified by message, email, or account information; in complex cases, 2 additional questions may be asked.

Verification steps

• Profile matching
• Verify registered email
• Device match check

Authorized representative

If someone else makes a request on your behalf, written consent, an ID, and proof of contact are required first.

This is especially useful for family or legal assistance; many Dhaka users send separate cases this way.

Documents that may be required

• Representative's ID
• Signed consent
• Account summary

Under 16 years old

Information of anyone under 16 is not kept without parental consent; accounts should not be opened without parental consent.

If data is submitted by mistake, notify support for quick review and removal of unnecessary data.

What to do here

• Talk to a guardian first
• If there is a wrong profile, please let us
• Do not share sensitive information

Contact and help

If you have questions, send a message to support; privacy, data protection, and cookies are answered separately.

Write the account name and the type of request in your note; this helps speed things up, especially for bKash, Nagad, Rocket-related cases.

2x App Download Send privacy question

2x Privacy at a glance

4.3 Average rating 20,235 From reviews

2.4M+ Active users, 191+ Title, and 99.1% Uptime

Talking about 2x Download and 2x Register

New users first download 2x, then complete 2x Register, then use 2x Login to open an account

Throughout this entire process the privacy policy remains the same; the 2x App, 2x APK, and security settings work together, so it is easier to use in Bangladesh

Finally, this 2x App privacy policy provides clear guidance on Bangladesh users' data, cookies, and rights; you will have the same protection at every step, from 2x Login to support